Scott Robbins, CCNA, MCSE, MCP+I

NY, NY

OBJECTIVE

Creative, bi-lingual self-starter, with strong customer service background, seeks IT position where I can further develop and grow, preferably in a primarily Unix, BSD or Linux environment. A chance to use Japanese language skills is a plus. Despite the MS certifications, my primary interest is in Unix and Unix-like systems.

EXPERIENCE

Competitrack (IT support, Linux Administrator)

2007-Present

*Researched and have begun implemention of both OpenLDAP and Sun Directory Server

centralizing authentication

*Responsible for approximately 20 Linux servers

*Researched and implemented Nagios and Cacti for network monitoring

*Implemented external FTP server (Pure-FTPD)

*Implemented and supervised mail migration from QuickMail to CommuniGate Pro

*Updated company documentation, using Drupal

*Implemented internal mail server using postfix

*Support for Windows 2000/XP, Mac OS X desktops

*Some support of Mac OS X servers

*Some knowledge of Celerra back up software (front end only)

Starlo Fashions (Network/Systems Administrator)

2000-2007

* Desktop support of 150 user LAN including hardware

* MS NT Domain administration

* Instituted change from static to DHCP addressing

* Reconfigured network infrastructure to integrate new subnets into

existing topology

* Integrated NT domain into Unix network in branch offices

* Configuration of Mac application server and clients

* Integrated Mac OS X into the network environment

* Manage use, group and email accounts on AIX, Linux, NT and FreeBSD

servers

* Initiated move of several services and directories from aging NT4.0 servers to

FreeBSD

* Devised several open source solutions for various needs, saving thousands in

licensing fees

* Gradually changed atmosphere between users and IT department from confrontation to cooperation

* Helped users integrate their Blackberries with our network.

* Helped configure Nortel VPN switch, as well as working with users in connecting through the VPN.

* Aided in relocating several subnets, including planning of routes and location of routers

@WORKgroup, Inc. (Consultant)

1998-2000

* Performed computer and small business network installations

* Aftercare consultation and support

* Responsible for maintaining and upgrading hardware and software

USOP (IT assistant, customer service)

1996-2000

*Desktop support for new desktop PC and laptop users

*Conducted user training in business applications, including MS Office 97 and 2000

Simax Stationery (customer service, IT assistant)

1974-1996

* Trained office staff in computer use when first implemented company wide in the 1980's

* Established and maintained security policies and protocols

* Aided in training of users during company merger

SKILLS

Hardware: Personal Computers: desktops and laptops, drives, motherboards,

installation and configuration of most standard hardware such as scanners, printers, switches, routers, JetDirects

Programs: Shell scripting (scripts have been used commercially by ArrisLab, Inc in CA) HTML

Networking: Knowledge of most standard programs such as BIND, FTP, Postfix, Apache, Samba DHCP, LAN, WAN, MAN, Nortel VPN, some MYSQL

Operating Systems: Windows 9x-XP, NT4.0 Server, Some Wndows 2000 Active Directory RedHat, CentOS and Fedora Slackware, Gentoo, Debian, including Ubuntu, ArchLinux, Mac OS X, some AIX, FreeBSD through CURRENT

Software: Most standard office software, including MS Office, InnoculateIT, Adobe Photoshop 4.x-7.0, some Filemaker, Accuterm2k, most common Unix and Unix like software

PROFESSIONAL ACHIEVEMENTS

MCSE NT4.0, Windows 2000, (Early Achiever Award), MCP+I, CCNA

PERSONAL PROJECTS

MS Subnetting How-To frequently referenced on various mailing lists and forums, Co-moderator and FAQ maintainer for several popular Yahoo Group Linux mailing lists, co-moderator of Tokyo Linux Group mailing list. Contributed patches for several FreeBSD ports as well as patches to documentation. Page on Japanese in Linux and some BSD's is possibly best-known page on the subject. Several articles on CentOS wiki. Web site

at http://home.roadrunner.com/~computertaijutsu is well known for newcomer friendly documentation.

LANGUAGES

Moderately fluent in spoken Japanese, with some reading and writing capability. Able to write the two phonetic alphabets and approximately 500-600 ideographic characters (kanji), capable of reading perhaps 100 more. Completely conversant with all levels of speech from Keigo (polite speech) to regional slang.