SCBA Trak Customer Support -- Tech Note #3
I'm Getting A "Maximum License Count Exceeded" Message, But I'm The Only Person Using The Program
Applies to: All versions
Last updated: Wednesday October 25, 2000.
SUMMARY
This message will appear if you have started the program simultaneously more times than you're licensed for. Example: If you're licensed for one user, and the program is started again while it's still running from the first time, this message will appear.
PROCEDURE
Normally, this occurs for one of two reasons:
1. SCBA Trak was started and left running. The screen saver kicked in and minimized the program down to the task bar at the bottom edge of the screen, or
2. SCBA Trak was started, and you switched to another program while it was still running. This minimizes SCBA Trak down to the task bar also. When you finished with the other program, you forgot SCBA Trak was still running, so you double-clicked its icon again.
SOLUTION
Look down at the task bar at the bottom edge of the screen. If you see SCBA Trak or its icon, double-click on it. This will restore the program and you can continue from where you left off